Emergency? We're on call 24 hours: 07700 900 114
Brightwater Heating & PlumbingGas Safe registered · Ashbourne GreenCall01632 960 114

Ashbourne Green and 15 miles around

What's happened?

Tap the closest match. We'll tell you what happens next, and how fast we can get to you.

Brightwater at work
Lines open Monday to Saturday

Not sure what's wrong?

Ring and tell us

Describe what you can see and hear. We'll tell you straight whether it can wait.

Emergency call-outs24 hours

Ring the 24-hour line

24 hours, usually with you inside two hours.

No call-out fee in working hours. Out of hours, £95 for the first hour.

Boiler servicingfrom £85

£85, and we'll remind you

Yearly service from £85, with a written report.

We'll remind you next year so you never have to think about it.

Boiler repairfixed price

Tell us what you can see

Most faults fixed on the first visit.

Usually with you inside two hours

No call-out fee in working hours. Out of hours, £95 for the first hour.

New boilersquote

Ask us round to take a look

Supplied and fitted, with up to 10 years' guarantee.

Landlord gas safety checkssame day

Book it in

Certificate the same day, reminders every year.

Something else

Ring and tell us

Describe what you can see and hear, and we'll tell you straight whether it can wait.

Usually with you inside two hours

15+years trading
4,200boilers serviced
4.9average from 310 reviews
  • Gas Safe registered · No. 000000
  • Public liability insurance £5 million
  • Vetted and reviewed by local customers
24-hour emergency cover

Emergency at 2am? Somebody answers.

Call the emergency line any hour of any day and someone will be on the way.

  • Usually with you inside two hours
  • No call-out fee in working hours. Out of hours, £95 for the first hour.

What we do

Heating & Plumbing, start to finish

From the smallest job to the biggest. One firm, one phone number.

  • Boiler servicing

    Yearly service from £85, with a written report. Book yours

    from £85
  • Boiler repair

    Most faults fixed on the first visit.

    fixed price
  • New boilers

    Supplied and fitted, with up to 10 years' guarantee.

    quote
  • Landlord gas safety checks

    Certificate the same day, reminders every year.

    same day
  • Central heating

    Radiators, power flushing, smart controls.

  • Plumbing

    Leaks, taps, toilets, showers, burst pipes.

  • Bathrooms

    Full fitting, from first fix to tiling.

    quote
  • Emergency call-outs

    24 hours, usually with you inside two hours.

    24 hours
Mark and Jo Ellery of Brightwater
Mark and Jo Ellery, who run the firm

Who'll turn up

Local people who pick up the phone

Family firm, trading since 2009. Run by Mark and Jo Ellery. Four engineers. Boilers, heating, plumbing and bathrooms, done by people who live round here and will be back next year to service it.

4.9
Average from 310 reviews
  • ★★★★★
    “Boiler died on a Sunday in January. Mark was here in an hour and had it running before tea.”
    Priya S., Kelby
  • ★★★★★
    “They serviced it, explained what they'd done, and reminded me the next year. No chasing.”
    Alan W., Stanmoor
  • ★★★★★
    “Fitted our bathroom in six days and left the house cleaner than they found it.”
    Hannah and Tom, Old Farley
  • ★★★★★
    “As a landlord with five flats, the yearly reminders alone are worth it.”
    D. Okafor, Ashbourne Green

Boiler servicing

Book it once. We'll remind you every year.

Book your yearly service — £85. We'll remind you next year so you never have to think about it.

  • Yearly service from £85, with a written report.
  • Landlord gas safety checks: certificate the same day, reminders every year.
  • A reminder a month before it's due.

Book my boiler servicing

We'll ring to agree a day that suits you.

Recent work

Jobs from the last few months

Tidy finishes, and the place left as we found it.

Areas covered

Do we cover you?

We live locally, which is how we get to you quickly.

  • Ashbourne Green
  • Kelby
  • Marsh Winton
  • Old Farley
  • Stanmoor
  • Upper Dene
  • Wexcombe
  • and villages within 15 miles

Not on the list? Call 01632 960 114 and ask.

Reach us now

Talk to us

01632 960 114Office line07700 900 114Emergencies, 24 hours
  • Monday to Friday8am–6pm
  • Saturday8am–1pm
  • SundayClosed
  • Emergencies24 hours
The Brightwater van

Request a call back

Leave your number and we'll ring you back.

Questions

What people ask us

Anything else, ring 01632 960 114. We'd rather you asked.

How often should a boiler be serviced?

Once a year. Most guarantees need it.

Do you charge a call-out fee?

Not in working hours. Emergency visits out of hours are £95 for the first hour.

Are you Gas Safe registered?

Yes. Every engineer carries their card; ask to see it.

Can you remind me when my service is due?

Yes. Tell us once and we will contact you a month before, every year.

Do you give fixed prices?

Yes, in writing, before any work starts.